

Epson Impact Receipt Printer
Epson TM-U220IID Dot Matrix Receipt Printer
The Epson TM-U220IID is a serial impact dot matrix receipt printer for kitchens, retail and hospitality that need dependable receipt and order printing. Paper drops in and it accepts three roll paper sizes. This configuration, C31CL28102, has a Serial interface, a factory-fitted near-end sensor and an Epson Dark Grey finish, and it has no autocutter.
Quick Glance
Key Features
Impact receipt printing with drop-in paper
Serial impact dot matrix printing for receipts and kitchen orders. Paper drops in, the printer accepts three roll paper sizes, and Epson describes it as easy to set up and use with hassle-free ribbon replacement, so staff can keep it running between orders.
Handles busy order flow
Epson increased the buffer memory so more orders can be received at the same time, and describes the throughput as high-efficiency for printing receipts and orders faster. A near-end sensor is fitted at the factory, and the interface is Serial.
Compact and drop-in compatible
At 160 x 248 x 138.5 mm (W x D x H) it is compact enough for a counter or kitchen pass, and Epson calls it suitable for a wide range of applications. It is designed to be compatible with systems built around previous models, so it can replace an older unit.
Detailed Specifications
Specifications are Epson's own, from the Epson UAE product page for the TM-U220IID (102), C31CL28102. Rows Epson's page states without a unit, with a mismatched value, or as internal codes (roll diameter and width tolerance, operating temperature, data buffer, printing width and font, cutter) are left out.
Need-to-Know
- C31CL28102 has a Serial interface, and Epson lists the interface as not changeable, so check that your POS terminal has a serial port before ordering.
- Epson lists this configuration with no autocutter; the factory option fitted is the near-end sensor.
- Epson lists three roll paper widths: 76 mm, 69.5 mm and 57.5 mm.
- Epson does not publish the printer's weight, print speed or print resolution on its UAE product page.
Best For / Customer Benefits
Customer Benefits
- Impact dot matrix printing for receipts and kitchen orders, with paper that drops in.
- Increased buffer memory lets more orders be received at the same time.
- Designed to work with systems built around previous Epson models.
- Factory-fitted near-end sensor, with a Serial interface for POS terminals that use one.
- Expert advice from AtomOffice on matching the printer to your POS system.
Best For
Frequently Asked Questions
No. Epson lists the autocutter as not included on this configuration (C31CL28102). The factory option it does have is a near-end sensor. If you need an autocutter, ask us about the TM-U220IIB configurations.
Serial. Epson lists the interface as not changeable, so the printer keeps the Serial interface it ships with. Make sure your POS terminal or system can connect over serial before ordering, or ask us to help check.
Epson states the TM-U220IID is designed to be compatible with systems built around previous models, so it is intended as a drop-in replacement. If you are unsure about your specific POS software, ask us before ordering.
Epson lists the main unit, a user manual, a ribbon, a roll of paper and the AC adapter. The printer runs from the supplied AC adapter at an operating voltage of 24 V.
Roll paper. Epson states it accepts three roll paper sizes - 76 mm, 69.5 mm and 57.5 mm wide - and that paper drops in for easy loading.
Need the Epson TM-U220IID for your business?
Ask us for a quote on the Serial TM-U220IID (C31CL28102), or for help checking it against your POS system.

